Training and Education


All volunteers who provide direct patient and family assistance are required to take a 30-hour Palliative Care Training course either in person or online.

The in-person sessions are offered over 4 days, in the fall. Online training can begin anytime and can be completed at your own pace.

All Volunteers must submit a Vulnerable Sector Screening Check, Registration Form and 2 personal references.

For more information on becoming a volunteer call 613-756-3045 ext.  350
Click here to fill out a Volunteer Registration Form

CALL NOW TO REGISTER FOR OUR NEXT FALL IN PERSON TRAINING or TO GET ONLINE ACCESS to start right away.

In-Class Training Topics include:

  1. Introduction to Hospice Palliative Care & The History of Hospice Palliative Care
  • History of Hospice Palliative Care
  1. The Art and Skill of Sensitive Communication, Emotional and Psychological Issues of Dying and Death, & Recognizing Signs of Imminent Death and Providing Care
  • Personal Death Experiences & Ideas about Death and Dying
  • Understanding Palliative Care
  • The Process of Dying- Mind/Body/Spirit
  1. Infection Control & Safety
  • Safety and Infection Control
  • Proper Hand Hygiene Techniques
  • Is it a Cold or Influenza?
  1. Grief & Bereavement
  • Grief and Bereavement
  • Finding The Right Words
  1. Advance Care Planning
  • How Do I Do Advance Care Planning?
  1. Illness Specific Information, Pain and Symptom Management, Practical Comfort Measures, & The Challenges of Eating
  • Pain and Symptom Management
  • Pain Medication

7.  Facility Orientation, LTC and Hospital

Volunteer Touch Base Sessions (back to in person!)

"Touch Base" meetings are held for volunteers to gather socially, remember those we have served, ask questions, address concerns and receive additional education and support.  The meetings keep volunteers well informed with what is happening within the Madawaska Valley Hospice Palliative Care program.